Tuesday, October 25, 2011

Open Letter To Apple

Dear Apple,

I know you've experienced an extreme loss over the past few months (RIP Steve Jobs), but that doesn't mean you can just let the whole place go to shit crap!  All I wanted to do yesterday was update my good ol' 3GS to the new iOS5 software.  I know I don't have the brand new phone, or even the one that's 2nd to that (I planned on might upgrade next summer), but that doesn't mean I should have so many issues or feel frustrated.  Yes, of course I'm overreacting, but I still feel frustrated and upset.  After my iPhone was wiped clean so the new software could be installed, I was prompted to restore my old data (the same info I JUST backed up). Note that the old data was encrypted with a password.  WELL, when I put my password in, iTunes rejected it....over and over and over and over again.  So, today I sit here with a completely factory restored iPhone.  With an awesome new operating system that I can't even enjoy because I just LOST 500 PICTURES!** 
After much research, it seems that I'm not the only person having this issue.  It seems that there are a few reasons behind my problem: server overload, iTunes resetting the password to a 4 digit code (!!) or that it was just having a 'moment'.  There's a chance that my password might work today when I get home....I really hope it does, but even if it does I still lost sleep last night and I'm not totally here today because my mind is all over the place and stuck on the fact that I may not ever see my precious (500!!) pictures ever again.

Sheesh, what a rant.  I feel a little better now.  I hope 5:00 gets here quickly...I can't wait to try another 1114143923794  password options to see if I can crack the code.   Wish me luck!

**(I didn't lose them, so much as they're locked up forever if I can't get the password figured out, but my stomach is in knots and I'm still upset!)


Miss Chelsea said...

have you tried resetting your password? Following the little 'forgot password' prompt

Anonymous said...

I'm sorry you're having issues with your phone. Ranting always makes me feel a little better when I don't know what else to do.

Dusty said...

The curse of Steve Jobs!